Privacy policy
Privacy Policy
Last updated: July 30, 2026
At SERİSSHON LTD, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from serisshon.com.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
SERİSSHON LTD
Suite 10677
5 Brayford Square
London
E1 0SG
United Kingdom
Website: serisshon.com
Email: serisshon@gmail.com
For privacy-related questions or requests, please contact us using the email address above.
2. Information We Collect
When you visit our website or place an order, we may collect certain information necessary to operate our store and provide our services.
This may include:
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Your name
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Billing and shipping address
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Email address
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Telephone number
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Order details
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Payment and transaction information
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Information you provide when contacting customer support
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Information about products you view, purchase or add to your cart
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Device information
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IP address
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Browser type
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Operating system
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Website usage and interaction data
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How We Use Your Information
We may use your personal information to:
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Process and fulfil your orders
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Process payments
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Deliver purchased products
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Provide customer service
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Communicate with you about your orders
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Send order confirmations and important service updates
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Handle returns, refunds and exchanges
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Improve our website, products and services
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Detect and prevent fraud or misuse
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Maintain website security
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Comply with legal and regulatory obligations
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Send marketing communications where permitted by law and where applicable consent has been provided
We do not use your personal information for purposes that are incompatible with the purposes described above unless permitted or required by law.
4. Payment Information
Payments made through our website may be processed by third-party payment providers.
We generally do not have access to your full payment card details. Payment information is handled by the relevant payment provider according to its own privacy and security policies.
We may receive limited transaction information necessary to confirm and manage your order.
5. Shopify
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide our services.
Shopify may process personal information in connection with your use of our store, including information necessary to process transactions, provide website functionality, maintain security and support our business operations.
For more information about how Shopify handles personal information, please review Shopify's privacy information.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality and improve your shopping experience.
Cookies may be used to:
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Remember items in your shopping cart
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Keep you signed in where applicable
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Remember preferences
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Understand how visitors use our website
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Improve website performance
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Analyse website traffic
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Provide relevant marketing or advertising where permitted
Some cookies may be placed by third-party services that operate on our behalf.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
7. Analytics and Advertising
We may use analytics and advertising technologies to understand how visitors interact with our website and to improve our marketing.
These technologies may collect information such as:
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Pages visited
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Products viewed
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Approximate location
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Device and browser information
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Referring websites
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Website interactions
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
8. Sharing Your Information
We may share personal information with trusted service providers when necessary to operate our business.
These may include:
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Shopify and e-commerce service providers
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Payment processors
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Shipping and delivery providers
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Website hosting and technical service providers
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Analytics providers
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Marketing and advertising service providers
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Fraud prevention and security providers
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Customer support providers
We only share information where reasonably necessary for the relevant business or legal purpose.
We may also disclose information where required by law, legal process, court order, or to protect our legal rights, customers, employees or business.
We do not sell your personal information to third parties.
9. International Data Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection laws.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain certain information for longer where necessary to:
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Fulfil legal or regulatory obligations
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Resolve disputes
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Maintain business and transaction records
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Prevent fraud
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Enforce our agreements
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Protect our legal rights
When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it.
11. Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have rights concerning your personal information.
These may include the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of personal information in certain circumstances
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Request restriction of processing in certain circumstances
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Object to certain types of processing
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Request transfer of your information where applicable
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Withdraw consent where processing is based on consent
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Opt out of marketing communications
These rights are subject to applicable legal requirements and exceptions.
12. Marketing Communications
If you have subscribed to receive marketing communications from us, we may send you information about products, promotions, offers and other updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing emails.
You may also contact us directly at:
Unsubscribing from marketing communications will not prevent us from sending essential transactional or service-related communications, such as order confirmations or important information regarding your purchase.
13. Children's Privacy
Our website is intended for use by adults and purchasers.
We do not knowingly collect personal information directly from children where prohibited by applicable law.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and take appropriate action.
14. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
15. Third-Party Websites
Our website may contain links to third-party websites, services or platforms.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact us:
SERİSSHON LTD
Suite 10677
5 Brayford Square
London
E1 0SG
United Kingdom
Email: serisshon@gmail.com
Website: serisshon.com
We will review and respond to privacy requests within the timeframe required by applicable law.
SERİSSHON LTD